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Reception Manager - The Ivy Cardiff

Contract:
Permanent
Category:
Full Time
Job Sector:
Hospitality / Catering, Hotels / Leisure
Region:
South Wales
Location:
Cardiff
Salary description:
Competitive
Posted:
08/08/2019
Start Date:
ASAP
Recruiter:
The Ivy Collection
Job Ref:
742837945

We're looking for a Reception Manager, who is enthusiastic and a self-starter to lead the entire reception team at . You'll have previous experience as a Reception Manager, with a focus on developing your team and maximising bookings for a large and busy venue. The pace is fast and the standards are high, but if you are passionate about delivering exceptional guest service, it could be a great next step in your career. You will: • Manage, train and lead the reception team • Complete the service of reception to the assigned task standards and ensure your team are trained accordingly • Ensure all our guests receive a positive, warm and professional first and last impression of the Restaurant, developing relationships with regular guests and maintaining privacy and professionalism when dealing with high profile guests • Be aware of booking procedures and arrange reservations in an efficient way, assisting in maximising table occupancy and ensuring all reservations are communicated to the management and kitchen teams • Possess the ability to be flexible to travel around the UK to assist with new openings What's in it for you? As well as a chance to add one of the world's most prestigious names to your CV, you'll get: • Top class training - before the job and on the job, plus opportunities to progress • Excellent staff meals, served exactly as they are to guests • A generous staff discount at all of our Ivy Collection restaurants nationwide • Lots of great benefits including free uniform, cycle to work scheme and savings on things like gym membership and cinema tickets • Reward programmes recognising employee longevity and recognising those who promote us as an employer of choice • A great work-life balance and plenty of opportunities to socialise with your team outside the workplace • External support in partnership with the charity, Hospitality in Action - providing access to legal care, financial support & personal advice

Company Description

Closing Date:
06/09/2019

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