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Gurkha Services Outreach Worker - Wales

Part Time
Job Sector:
Charity / Not for Profit, Nursing / Social Care
West Wales
Aberystwyth, Carmarthenshire, Ceredigion, Neath Port Talbot, Pembrokeshire, Llanelli
Salary description:
£21, 000 per annum pro rata
Start Date:
Job Ref:

Gurkha Services Outreach Worker - Wales

£21,000 per annum pro rata

18.75 hours per week  

Home based in Wales

Please note this role is fixed term for two years.

A fantastic opportunity has arisen for A part-time Gurkha services Outreach Worker to join the Specialist Services Department at SSAFA, the Armed Forces charity.

SSAFA, the Armed Forces charity, supports the person behind the uniform; any time they need us, in any way they need us, for as long as they need us. Every year, SSAFA helps more than 73,000 people from the Forces family to get back on their feet; those currently serving, reserves, veterans and their families. Support is there for people at any stage in their military career; from the youngest recruit to the oldest veteran – no one’s service is ever forgotten. We give hope, help and personal support for as long as it takes to get that person’s life back to where they want it to be.

About the role

This is a great opportunity for a fluent Nepali speaker to assist in providing casework, coaching and welfare services within the local Gurkha community in designated region. The role will enable you to fully utilise your fluent English and Nepali communication skills.

Under the direction of the Divisional Secretary and the Gurkha Services Manager, you will assist and support the Gurkha clients who approach SSAFA for help in developing links with the wider local community, assist them in integration, promote relevant activities and help them access local services, benefits and entitlements.

You will act as a SSAFA representative, advocate, interpreter and coordinator at client interviews during home visit appointments and assist in disseminating information appropriately to the volunteers and clients, as well as support in training activities.

About you

To carry out this role successfully you will have;

  • Excellent communication skills and be fluent in both English and Nepali with the ability to translate complex information between languages.
  • Strong organisational, written and IT skills (including using databases) with a keen eye for detail.
  • Excellent interpersonal and networking skills with the ability to work as part of a team as well as independently.
  • Knowledge of Gurkha community and culture.
  • The ability to travel within the designated region

SSAFA is an employer that values the diversity of its workforce and welcomes applications from all sections of the community.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

For further information

If you have any queries or would like to speak to someone about this role, please contact Sheila Limbu on 020 7463 9227 for an informal discussion.

To apply, visit SSAFA’s website by clicking here or the Apply Now button below

Closing date: Midnight on 09 July 2019.

Interviews: TBC. If you are invited to attend an interview you will be required to undertake an aptitude test as part of the selection process.

SSAFA is an Equal Opportunities Employer and is committed to using the Disclosure & Barring Service.

If you wish to apply for any of our vacancies you will be asked to answer some screening questions before completing an application form and uploading your CV.  Personal data to progress your application for employment is covered under the General Data Protection Regulations (GDPR) Article 6 Section 1b and Article 9 2b and c. Your details will not be used for any other purpose or shared with a third party without your permission.  Data on unsuccessful candidates will be retained for one year from the vacancy being filled. If you take up employment with us, your information will be held for the duration of your employment plus six full calendar years. Further details are contained in SSAFA’s Privacy Statement at

Company Description

Our vision

In recognition of their service to the Nation, SSAFA works to ensure that the needs of the Armed Forces, veterans and their families are met in an appropriate and timely way.
Our mission

SSAFA, the Armed Forces charity, exists to relieve need, suffering and distress amongst the Armed Forces, veterans and their families in order to support their independence and dignity.
Our values

Showing empathy; giving a helping hand to those in need and distress.
Committed and Professional

Being beneficiary-focused in all we do; accountable for our actions; open, transparent and acting in the best interests of people who use or need our support.

Being consistent in how we deal with people; acting with integrity and not making moral judgements; not discriminating; promoting inclusivity and diversity.

Standing by what we believe when we need to challenge accepted wisdom; trusting in our own ability; doing the right thing, however hard; questioning actions not consistent with our values.

Our Strategic Objectives

Our strategic objectives set out our priorities at SSAFA and how we go about achieving them. They underpin our key processes as we work together to provide the ever important specialist services and practical, emotional and financial support to our Forces and their families.
1. Understanding Need

We will ensure that we understand and adapt to the needs of our beneficiaries.
2. Effective Support

We will alleviate suffering and distress by providing appropriate, affective and timely support.
3. Sustainable Resource

We will ensure we have people with the right skills and sufficient time to deliver our services, underpinned by a sustainable income.
4. Collaborative Working

We will work collaboratively within the organisation and with external partners.
5. Awareness and Understanding

We will strive to be respected, known and understood.

Closing Date:

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