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Software Support Specialist - Cardiff

Full Time
Job Sector:
IT / Technology
South Wales
Cardiff, Rhondda Cynon Taff
Salary description:
pension, healthcare, holidays
Start Date:
Sigma Recruitment Ltd
Job Ref:

Software Support Specialist

Opportunity for a software support specialist with a passion for data analysis and software support, to work with an OEM who have a rapidly expanding user base.

The hiring company are global with four international subsidiaries and are currently achieving >20% year on year growth. The culture is friendly, with very low staff turnover rates, the business has won multiple prestigious awards and has gained a reputation for being a stable, considerate employer.

As the software support specialist, you will deliver support to customers who use the companies data analysis software. You will also be involved in evaluating, testing and improving the software.

Your day to day duties will include: -

* Providing remote support by telephone, email and web sessions
* Providing user training and creating software training materials
* Developing and demonstrating data processing methods
* Documenting reported software issues and feeding back to the new product development team
* Providing input to software product specifications

To successfully apply for the software support specialist position, you will need: -

* Experience gained with medical or scientific data analysis software, with an ability to quickly grasp the fundamentals of new features or packages and explain these to others
* Knowledge of data analysis / data algorithms
* The willingness to travel if required

In return, the software support specialist will receive an attractive salary with a benefits package including 24 days holidays plus bank holidays, cash healthcare plan, pension and sickness pay.

To apply for the software support specialist position, then please click apply!

By applying you are giving consent for Sigma Recruitment to contact you regarding this job and other jobs we are working on.

Company Description

Sigma Recruitment - South Wales Recruitment Specialists.

Sigma Recruitment Ltd are ‘South Wales Recruitment Specialists' based in Cardiff. We offer a full range of permanent recruitment solutions to many of South Wales' leading manufacturing and technical organisations.

Closing Date:

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