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Peripatetic Senior Support Worker

Part Time, Full Time
Job Sector:
Charity / Not for Profit, Nursing / Social Care
South Wales
Bridgend, Cardiff, Swansea, Blaenau Gwent
Salary description:
£19, 566 pro rata
Start Date:
The Wallich
Job Ref:

Peripatetic Senior Support Worker

Reports To: Temporary Workforce Manager

Term: Fixed Term (2 Years)

Based At: South Wales projects (Gwent, Cardiff, Bridgend, Neath Port Talbot, Swansea and Carmarthenshire)

Salary: £19, 566 per annum, pro rata. In addition the role qualifies for an annual Peripatetic Flexibility Payment of £2,500 per annum, pro rata, which will be paid in equal monthly installments throughout the year.

Hours of work: We have a variety of contracts available from 15 hours per week to 37.5 hours per week. Hours will cover a variety of shifts, both preplanned and on an emergency cover basis, which will include days, nights, weekends and on-call element.

Closing Date: 31 Dec 2019 12:00PM


The Wallich is a homelessness charity delivering innovative housing and support services to homeless and vulnerably housed people. The Organisation formed in 1978 in Cardiff and now supports around 8000 people a year across Wales. Our work falls into four principal areas:

1. Residential supported housing projects, including direct access hostels, emergency night shelters and accommodation for people with specific issues such as substance misuse, youth services etc.

2. Floating (Tenancy) support projects in which we support people who have tenancy difficulties, sometimes with a contributing health or other need, and are in danger of losing their homes.

3. Prevention or intervention projects supplied through Homelessness Prevention Grant funding which are a broad range of services that prevent homelessness or make life better for homeless people.

4. Participation and Progression services, which are embedded in all our projects enhancing support through providing opportunities for Service Users to take an active part in their community. These services include those designed to enable people to move into meaningful activities including employment and training opportunities.

The Wallich’s values are of empowerment and treating people with dignity, respect and unconditional positive regard. The Wallich is committed to providing services that are

trauma informed and delivered with Psychologically Informed Environments (PIE) at the heart of its support. A PIE is an approach to supporting people out of homelessness whilst

making significant and positive progress in overcoming trauma, substance misuse and mental illness. It also considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience. At the heart of what we do are the people we support, who are actively and meaningfully involved in their own support and encouraged to participate in the design, development and delivery of services.

Project Description

This project operates to provide shift cover to South Wales projects, either due to planned absences within the fixed staffing teams, or for unexpected last minute emergency cover. The services covered will be a mix of residential, floating support and outreach services (such as Rough Sleeper Intervention Teams), working on both a 9 – 5 and 24/7 basis. The residential services provide support with the aim of meeting individuals’ needs, which promote independence and lead to a sustainable move-on. The housing related support services provide support within people’s homes or in the community, with the aim of preventing homelessness and increasing independence. Outreach services provide support to individuals within the community who require urgent intervention. The majority of projects are funded through the Supporting People Programme Grant, although outreach services are usually funded through the Homelessness Prevention Grants. The organisation also runs a number of projects through smaller funding streams that The Wallich has applied for.

Purpose of Role

To work flexibly, providing emergency and planned cover across South Wales projects. Within projects the role will be responsible to coordinate and provide residential and floating support that enables and empowers Service Users to address housing and/or personal difficulties, build their skills and confidence, and ultimately improve their ability to maintain their current or future accommodation. The support will not create or increase dependence. It will ‘do with’ rather than ‘do for’ to enable people to improve their control, understanding and involvement in dealing with the issues that affect them, and assist Service Users to achieve their preferred outcomes. In addition, to meet the housing management needs of the project ensuring the delivery of a safe, secure and effective service.

Person Profile


  • Knowledge and understanding of current Homelessness Law, the Criminal Justice System, DWP Benefits, and the current legal framework within which you are expected to work.
  • Knowledge and understanding of how complex needs, such as substance misuse or mental health, can affect individuals and their vulnerability.
  • Knowledge and understanding of the housing management functions.
  • Knowledge and understanding of how your personal life can have positive and negative impacts on your own performance and attendance.
  • Knowledge and understanding of the need for professional boundaries.


  • Experience of working with individuals with complex needs.
  • Experience of housing related support or homelessness (this can be from a personal perspective).
  • Experience of completing needs and risks assessments.
  • Experience of planning and delivering support.
  • Experience of monitoring and recording systems.
  • Experience of working with diverse people in a non-judgemental way.
  • Experience of effectively dealing with challenging situations whilst maintaining professional boundaries.
  • Experience of professionally and effectively representing the wishes and best interests of Service Users and the organisation whilst building beneficial relationships with a range of agencies.
  • Experience of lone working on own initiative and without close supervision.
  • Experience of organising resources and prioritising workloads to meet deadlines.


  • A flexible approach to work, being able to take shifts and work from different locations at short notice, is essential.
  • Driving licence and own vehicle is essential.
  • Ability to communicate in Welsh is desirable but not essential.

Interview date: Interviews will be arranged upon receiving applications

Induciton details: All Wallich staff are required to attend a 5 day induction in Cardiff at the commencement of their employment.

To apply, please visit our website by clicking here or the “Apply Now” button below

Company Description

The Wallich is a homelessness charity which provides support services to homeless and vulnerably-housed people. The organisation formed in 1978 in Cardiff, and now supports around 4000 people a year across the majority of Local Authorities in Wales. The Wallich's values are of empowerment and treating people with dignity, respect and an unconditional positive regard. The principles of our work are based around solution focused working, harm reduction, and the creation of an environment where the people we support are actively and meaningfully encouraged to be involved in their support, and the development and delivery of services.

Personal Development:

We place an emphasis on personal development for staff at all levels throughout the charity. Our in-house training programme offers a wide range of courses which you will be encouraged to attend to support you to develop whilst working for us. You may also be asked to attend external or vocational learning opportunities as appropriate.

Closing Date:

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