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Care Co-Ordinator

Full Time
Job Sector:
Administration / Office Work, Nursing / Social Care
South Wales
Salary description:
To be dicussed
Start Date:
ND Care and Support Limited
Job Ref:

Due to growth we are looking for an experienced Care Co-ordinator to join our successful team.

This role offers a chance to build on your existing skills in an award winning organisation with great benefits and training opportunities.

Your responsibilities will include:

  • To work within the policies and procedures of ND Care and Support paying special attention to the policies which promote a safe working environment for all.
  • Contribute to the overall success of the department by contributing and attending team meetings, etc.
  • Ensure records are maintained to a high standard and meet compliance needs
  • Utilise the brokerage service to maximise business opportunities
  • Ensure service delivery plans are established with any associated personal care plans prior to new service delivery.
  • To ensure appropriate risk assessments are developed and implemented
  • To review and spot check any package to ensure compliance to the care standards
  • Ensure appropriate inductions are arranged for new services
  • Ensure regular contact is maintained with service users and or their representatives
  • Attend review meetings as and when requested.
  • Ensure concerns regarding vulnerable adults and children are reported without delay
  • Ensure staff receive appropriate management, supervision and appraisal
  • Ensure staff have appropriate skills/training to meet service user need
  • Ensure records are maintained and up to date
  • Ensure staff follow service delivery plans and risk assessments
  • Contribute to the Quality Assurance process by regularly seeking feedback from staff
  • To attend networking events increasing own knowledge of the sector and identifying future trends
  • Contribute toward the Inspection process and local authority monitoring
  • Participate in the out of hour’s service on a rota basis.
  • Take responsibility for regular recruitment activity ensuring adequate service levels
  • Address poor performance including unacceptable absence following company disciplinary policy
  • Ensure ECM system is utilised and monitored appropriately
  • Organise and facilitate quarterly care staff team meetings
  • Ensure efficient and effective rota management eliminating unnecessary travel and waiting time.

Company Description

ND Care and Support Limited is a care provider based in Wales. We provide a comprehensive range of care services to individuals within their homes and their local communities.

We provide care services to a wide variety of people with differing support needs. Our staff work with some of the most vulnerable members of society ranging from children and adults with a learning disability and people with mental health issues to older people who require personal or palliative care.

We have three ND Care branches located in Abertillery, Cardiff and Crosshands, West Wales.

Closing Date:

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