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Rough Sleepers Network Manager - Across Wales

Contract:
Permanent
Category:
Full Time
Job Sector:
Charity / Not for Profit, Nursing / Social Care
Region:
South Wales
Location:
Bridgend, Cardiff, Monmouthshire, Rhondda Cynon Taff, Swansea, Vale of Glamorgan
Salary description:
£26, 260 per annum
Posted:
17/11/2017
Start Date:
ASAP
Recruiter:
The Wallich
Job Ref:
636RSNM


Rough Sleepers Network Manager
Reports To:
Director of Operations
Term: Fixed until 31st March 2019
Based At: To operate across Wales
Salary: £26,260 per annum
Hours of work: 37.5 hours per week, Monday to Friday, 9.00-17.00, flexibility required to work occasional evening and weekend work where the need arises
Closing Date: 20 Nov 2017 12:00PM

Introduction

The Wallich is a homelessness charity which provides support services to homeless and vulnerably-housed people. The organisation formed in 1978 in Cardiff, and now supports around 6000 people a year across the majority of Local Authorities in Wales. The Wallich's values are of empowerment and treating people with dignity, respect and an unconditional positive regard. The principles of our work are based around solution focused working, harm reduction, and the creation of an environment where the people we support are actively and meaningfully encouraged to be involved in their support, and the development and delivery of services.

Project Description

This Project has three main elements: 

  • To develop a network of Rough Sleeping responders across Wales (Rough Sleeper Network Teams), focusing on areas which do not already have dedicated outreach teams or rough sleeping services.
  • To provide training and promoting the widespread adoption of a continual monitoring approach using a single cloud based software solution, that can link up all services supporting and monitoring rough sleepers. 
  • To promote Streetlink throughout communities and ensuring that Local Authorities and their respective responding teams are fully connected and use the referral information in an efficient and collaborative manner, with outcomes being consistently reported back.

Purpose of Role

To establish a Rough Sleepers Network across Wales and to establish and promote a consistent and coordinated Wales-wide approach to responding to and monitoring of rough sleepers, with the goal of ensuring: 

  • Faster and more effective interventions resulting in reduced levels of sleeping rough
  • Improved county based and cross border working resulting in less duplication, and improved information sharing and rough sleeper case management
  • Increased and more effective use of Streetlink in all areas of Wales
  • Robust rough sleeping data is consistently and continually collected on a year-round basis

The list of duties and responsibilities is not exhaustive and may be varied from time to time by the organisation. This job description is subject to regular review.

Person Profile

Knowledge 

  • Understanding of the risks and needs of people suffering from homelessness and rough sleeping
  • Knowledge and understanding of the Housing (Wales) Act 2014
  • Knowledge and understanding of cloud based computing
  • Knowledge and understanding of the implications of Welfare Reform
  • Knowledge and understanding of how various issues can affect individuals, their vulnerability, and the consequential impact on communities
  • Understanding of the legal frameworks within which you are expected to work (e.g. POVA, Children’s Act, Mental Health Act, Health and Safety at Work Act, Misuse of Drugs Act).
  • Knowledge and understanding of how your personal life can have positive and negative impacts on your own performance and attendance.
  • Knowledge and understanding of the need for professional boundaries.
  • Knowledge and understanding of the value of risk and needs assessments
  • Knowledge and understanding of the charitable sector
  • Knowledge and understanding of brand enhancement and protection 

Attitude and values

  • Positive can-do approach to developing services for vulnerable people
  • Optimistic problem solver
  • Emotionally intelligent and empathetic
  • Embraces and drives change
  • Self-disciplined with a passion to deliver excellent results

Experience 

  • Delivery / development of services for vulnerable groups
  • Using and developing database systems to monitor specific areas of work
  • Using cloud based computing systems
  • Coordination of multiple simultaneous projects
  • Producing detailed statistical and analytical reports and the ability to analyse data and solve problems.
  • Managing volunteers and providing training and development opportunities
  • Using Microsoft Word, Excel and MS Outlook to intermediate level
  • Managing, monitoring and evaluating individual and team performance
  • Self-motivating, and motivating others, to engage positively with change and innovation
  • Working with diverse people in a non-judgemental way, respecting their personal choices
  • Professionally and effectively representing the wishes and best interests of Service Users and the organisation whilst building beneficial relationships with agencies and internal staff
  • Effectively dealing with challenging situations whilst maintaining professional boundaries
  • Organising resources and prioritising workloads to meet deadlines
  • Lone working on own initiative and without close supervision
  • Organising and delivering a range of events
  • Experience of using digital communication in a personal or work capacity 

Other 

  • Excellent administrative skills 
  • Willingness to work across Wales and flexibility  
  • Ability to communicate in Welsh is desirable but not essential

Please note: interviews will be held in Cardiff on 29th November 2017

To apply, please visit our website by the clicking the “Apply Now” button below

Company Description

The Wallich is a homelessness charity which provides support services to homeless and vulnerably-housed people. The organisation formed in 1978 in Cardiff, and now supports around 4000 people a year across the majority of Local Authorities in Wales. The Wallich's values are of empowerment and treating people with dignity, respect and an unconditional positive regard. The principles of our work are based around solution focused working, harm reduction, and the creation of an environment where the people we support are actively and meaningfully encouraged to be involved in their support, and the development and delivery of services.

Personal Development:

We place an emphasis on personal development for staff at all levels throughout the charity. Our in-house training programme offers a wide range of courses which you will be encouraged to attend to support you to develop whilst working for us. You may also be asked to attend external or vocational learning opportunities as appropriate.

Closing Date:
21/11/2017

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