Call Handler / Service Co-ordinator Assistant
Salary: £18,500 pa
Computerised & Digital Security Systems Ltd is currently looking to recruit a Service Co-ordinator Assistant to work at their a busy office located between Beddau and Pen-y-Coedcae.
Your main responsibilities will include;
- Answering telephone calls – taking messages and dealing with day to day queries
- Taking and logging service calls
- Allocating service calls to engineers
- Chasing outstanding service paperwork
- Keeping the call system up to date
- Updating spreadsheets
- Sorting and processing Purchase invoices and statements
- Provide support to the financial controller as required
Requirements:
The ideal candidate must be computer literate – capable of using email, spreadsheets and databases at the same time. Additionally you’ll need to have a good telephone manner / customer service skills and be comfortable with dealing with a variety of people and queries in a calm manner.
Due to our location own transport is required
37.5 hours per week 9:00am to 5:00pm
Location: CF37 1PU
Company Description
CDS Systems is one of Europe's largest independent providers of stand-alone and integrated security systems. We have established a reputation for excellence built from over 20 years' experience working in the Commercial, Local Government, Industrial and Leisure and Retail sectors.
