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Peripatetic Team Co-ordinator - Swansea, Bridgend and Cardiff

Full Time
Job Sector:
Administration / Office Work, Charity / Not for Profit, HR / Training, IT / Technology, Nursing / Social Care
South Wales
Bridgend, Cardiff, Swansea
Salary description:
£23, 462 per annum
Start Date:
The Wallich
Job Ref:

Peripatetic Team Co-ordinator

Reports To: Head of Participation and Progression

Term: Fixed Term (Until December 2020)

Based At: Swansea, Bridgend and Cardiff (open to negotiation)

Salary: £23, 462 per annum

Hours of work: 37.5 hours per week (Monday to Friday, 9-5, flexibility required)

Closing Date: 25 Oct 2018 12:00PM


The Wallich’s values are of empowerment and treating people with dignity, respect and unconditional positive regard. The Wallich is committed to providing services that are trauma informed and delivered with Psychologically Informed Environments (PIE) at the heart of its support. A PIE is an approach to supporting people out of homelessness whilst

making significant and positive progress in overcoming trauma, substance misuse and mental illness. It also considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience. At the heart of what we do are the people we support, who are actively and meaningfully involved in their own support and encouraged to participate in the design, development and delivery of services:

1. Residential supported housing projects, including direct access hostels, emergency night shelters and accommodation for people with specific issues such as substance misuse.

2. Floating (Tenancy) support projects in which we support people who have tenancy difficulties, sometimes with a contributing health or other need, and are in danger of losing their homes.

3. Prevention or intervention projects supplied through Homelessness Prevention Grant funding which are a broad range of services that prevent homelessness or make life better for homeless people.

4. Participation and Progression services, which are embedded in all our projects enhancing support through providing opportunities for Service Users to take an active part in their community. These services include those designed to enable people to move into meaningful activities including employment and training opportunities.

Project Description

This project operates to provide shift cover to South Wales projects, either due to planned absences within the fixed staffing teams, or for unexpected last minute emergency cover. The services covered will be a mix of residential, floating support and outreach services (such as Rough Sleeper Intervention Teams), working on both a 9 – 5 and 24/7 basis. The residential services provide support with the aim of meeting individuals’ needs, which promote independence and lead to a sustainable move-on. The housing related support services provide support within people’s homes or in the community, with the aim of preventing homelessness and increasing independence. Outreach services provide support to individuals within the community who require urgent intervention. The majority of projects are funded through the Supporting People Programme Grant, although outreach services are usually funded through the Homelessness Prevention Grants. The organisation also runs a number of projects through smaller funding streams that The Wallich has applied for.

Purpose of Role

This role will be responsible for line managing and coordinating the deployment of the Peripatetic Support Team. The role will work closely with managers across the organisation’s South Wales projects, ensuring that the team’s resources are fairly assigned to projects that have the need for peripatetic cover. This will involve medium term future planning where project managers request help to cover known future absence, as well as coordinating a responsive emergency cover provision for unexpected and last minute absences. The aim of the role, and the wider team in general, is to help the organisation bring its agency spend down, instead utilising the SWPST to provide an efficient, professional and trusted alternative. The role will also ensure the team has a consistent understanding of the mission, values, aims, objectives and policies and procedures of both the organisation and the project, to ensure that reports and finance information is provided on time to Central Services, Commissioners and Funders and to ensure the consistent and equitable application of policies and procedures with respect to both service users and staff.

Person Profile


  • Knowledge and understanding of Homelessness Law and DWP Benefits.
  • Knowledge and understanding of support planning, risk and needs assessments.
  • Knowledge and understanding of the welfare changes and the potential implications to housing related support and vulnerable people.
  • Knowledge and understanding of how various issues can affect individuals, their vulnerability, and the consequential impact on communities.
  • Knowledge and understanding of the legal frameworks within which you are expected to work (e.g. POVA, Children’s Act, Mental Health Act, Health and Safety at Work Act, Misuse of Drugs Act).


  • Experience of managing and leading teams and individuals.
  • Experience of organising work patterns / rotas.
  • Experience of working with individuals with complex needs.
  • Experience of housing related support.
  • Experience of monitoring and reporting systems.
  • Experience of managing and controlling budgets.
  • Experience of preparing reports to a wide-ranging audience.
  • Experience of effectively dealing with challenging situations whilst maintaining professional boundaries.
  • Experience of working with diverse people in a non-judgemental way.
  • Experience of building effective working relationships with a large number of stakeholders.
  • Experience of organising resources and prioritising workloads to meet deadlines.


  • A flexible approach to work.
  • Able to work and travel across South Wales.
  • Driving licence and own vehicle is desirable.
  • Ability to communicate in Welsh is desirable.

Interview date - Friday 2nd November 2018

All Wallich staff are required to attend a 5 day induction in Cardiff at the commencement of their employment.

To apply, please visit our website by clicking here or the “Apply Now” button below

Company Description

The Wallich is a homelessness charity which provides support services to homeless and vulnerably-housed people. The organisation formed in 1978 in Cardiff, and now supports around 4000 people a year across the majority of Local Authorities in Wales. The Wallich's values are of empowerment and treating people with dignity, respect and an unconditional positive regard. The principles of our work are based around solution focused working, harm reduction, and the creation of an environment where the people we support are actively and meaningfully encouraged to be involved in their support, and the development and delivery of services.

Personal Development:

We place an emphasis on personal development for staff at all levels throughout the charity. Our in-house training programme offers a wide range of courses which you will be encouraged to attend to support you to develop whilst working for us. You may also be asked to attend external or vocational learning opportunities as appropriate.

Closing Date:

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