Warehouse & Customisation Assistant

Contract:
Permanent
Category:
Full Time
Job Sector:
Manufacturing / Warehouse, Medical
Region:
South Wales
Location:
Cardiff
Salary description:
£17, 414 + potential Bonus
Posted:
19/10/2018
Start Date:
ASAP
Recruiter:
Respond Healthcare Limited
Job Ref:
RH/0918WCA

Warehouse & Customisation Assistant
Taffs Well

ABOUT THE ROLE

Cover all aspects of day to day warehouse and customisation work, to fulfil customer orders in a timely and accurate manner to meet Quality Standards and achieve Service Level Agreement and departmental KPIs.

KEY ACTIVITIES

  • To achieve the high standards required by the nature of the business, the duties that the successful candidate will be undertaking will be:
  • Order collation, packing, product customisation, stock receipt, perpetual inventory checking, plus general warehouse and administrative duties.

Order collation and packing

  • To collate stock to orders using scanners, pack and prepare for despatch within the Company guidelines.
  • To ensure all documentation is correctly completed and maintained.
  • Ensure warehouse and working areas are kept clean and tidy.
  • Maintain the accuracy of stock always using stock rotation and by promptly reporting any stock discrepancies.

Product Customisation

  • To accurately customise products to the required standard, when demand requires.
  • Ensure customised products are easily identifiable using the required identifier.
  • To ensure all cutting quality issues are reported to the Deputy Manager.

Stock Receipt

  • Receive incoming goods, check and sign paperwork for group of Companies when required.
  • Assist with booking in and placing stock in appropriate stock position using scanners and desktop software.
  • Maintain quality, batch control and traceability of stock.
  • To ensure cut products are easily identifiable using the required identifier.

Perpetual Inventory Checking

  • Complete periodic accurate stock checks, reporting discrepancies to the Deputy Manager.
  • Ensure the quality of the product and storage condition is maintained at the highest possible standard.
  • Ensure stock is rotated correctly.
  • Plus, also other general warehouse duties as and when required

Objectives

  • Ensure all orders are picked and packed accurately.
  • Ensure the warehouse is always well maintained.
  • Ensure regular stock rotation.
  • Ensure all incoming goods are checked and signed for when required.
  • Ensure that all functions meet the Company ISO Quality Standards.

Measure of performance

  • Number of complaints received in regard to incorrect dispatches.
  • Number of complaints received in regard to poor customisation.
  • Has received full training in order to perform all above responsibilities.

KEY SKILLS:

The candidate should show key warehousing knowledge and skills, with experience of working with computer systems related to warehouse working practices

Essential

  • Demonstrates competency in English and Maths.
  • Experience in using digital warehouse stock control systems.
  • Computer literacy.
  • Experience of warehouse environment.
  • Ability to write clear and concise English.
  • Ability to communicate effectively, both written and orally.
  • Flexible and proactive.

Desirable

  • Forklift experience. Bendi forklift licence preferred.
  • Warehouse system experience e.g. SAGE, SAP.
  • Conscientious and able to act proactively and with limited direct supervision. Lives locally.

COMPETENCIES

  • Creativity – Produces creative and original ideas and solutions.  Likes to find and explore new ways of doing things.  Comes up with alternative possibilities and options
  • Problem solving – Generates and promotes solutions.  Sees clearly which is the best way forward.  Able to make decisions and commitments within appropriate time frame.
  • Strategic Awareness – Maintains a strong awareness of long-term goals and plans, keeping the future eventualities and possibilities in mind.  Thinks in a global way and sees the bigger picture.  Is likely to make impact on future direction and outcomes
  • Resilience – Can work under pressure, remains calm, thinks clearly and manages emotion under pressure. Addresses issues without being aggressive or controlling and can easily bounce back from setbacks. Is open to feedback and doesn’t dwell on past events.
  • Networking – Feels relaxed about relating to people and soon forges and builds relationships.  Works well in an environment of mutual support and information sharing.  Is not afraid to direct people or ask for their help.
  • Team Working – Enjoys participating in group activities and likes to work in close proximity with other people.  Is ready to collaborate with and support others and is willing to co-operate and compromise for the overall good.
  • Leadership – Likes to take charge of, control and direct the people and activities in their work arena.  Clearly sees the way ahead, influences and encourages others to follow their lead in order to achieve goals.
  • People Management – Enjoys identifying and growing talent, encourages and fosters a collaborative approach and holds team members accountable.  Clearly identifies team strengths and utilise these for the overall achievement of business goals.
  • Supporting Others – Enjoys supporting other people and is prone to getting involved and trying to help them when they have problems. Is comfortable to contribute to joint endeavours and enjoys team work.  Is willing to let other people depend on them.
  • Following Directions – Is motivated to accept and comply with standards and instructions and has a strong conscience about delivering what is promised or expected.  Doesn’t like letting people down and works productively in cooperation with, and support of others.
  • Planning and Organising – Thinks things through well in advance and maps out future activities, taking the key stages and requirements into account.  Likes to monitor to ensure that things are implemented and delivered effectively
  • Quality Orientation – Is precise, pays attention to details, checks things and ties up ‘loose ends’.  Has a strong conscience about getting things right and seeks to ensure that decisions and solutions do not involve undue risk, adheres to policy and standards.
  • Oral Communication – Talks readily and confidently to people, expressing themselves with obvious ease.  Speak out and makes themselves heard, often playing a leading and influential role in debate and discussion.
  • Interpersonal / Influencing – Deals with other in a convincing way that leads to gaining agreement without relying on hierarchy and shows sensitivity to working relationships.  Doesn’t give up easily in the face of opinions that differ from their own.  Influences others to reach conclusions and gain agreements.
  • Technical expert – full breadth of technical knowledge and can operate as a technical advisor, influencing others to achieve goals without relying on hierarchy. Keeps up to date on changes within their field and implements plans to ensure organisation is in a state of readiness.  Participates in industry and professional associations

KEY WORKING RELATIONSHIPS

Internal

  • Team of 14 working at the Taffs Well Warehouse.
  • Working closely with other internal departments to ensure a quality service maintained.

External:

  • Meeting and communicating with couriers acting on behalf of the business, plus any other visitors to the Taffs Well site.

ADDITIONAL INFORMATION

  • Must be able to commute to the Taffs Well site, plus also be open to travel elsewhere within the UK.
  • Hours of Work: Flexible 37.5 hours per week mainly between the hours of 10.00am – 6.00pm Monday to Friday with a 30-minute unpaid lunch break. Additional hours may be required to meet business needs

Package

  • Salary - £17,414
  • Potential time and attendance bonus of £750 per annum.
  • Pension
  • Holiday

Apply online and include a full CV and covering letter outlining why you are suitable for the role today

Company Description

We know the difference that the right stoma care can make to your quality of life. That’s why we aim to do so much more than simply deliver to your door.

Through our BHTA-trained support team, community nurses, website and social media pages we also provide a network of friendly support, information and expert advice. Our aim is for you to feel supported and connected, with a personal, caring local service that puts your wellbeing first.

We are part of the family owned Eakin Group – specialists in ostomy care since 1974. We champion quality of life for people living with a stoma, putting your care at the heart of what we do.
Respond Healthcare Limited

Our services are independent, which means you can choose any brand of product and rely on us to deliver.

We value our relationship with you and we’ll always listen to what you need so we can help to make your life better.

Whatever stoma care product you need, as long as it’s available on prescription you can rely on us to deliver it quickly and with absolute discretion.

Closing Date:
26/10/2018

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