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Support Worker x 2 - NEATH

Part Time
Job Sector:
Nursing / Social Care, Medical
South Wales
Salary description:
£10.00 - £11.00 PER HOUR
Start Date:
Case Management Cymru Ltd
Job Ref:

Support Worker x 2 (Ref CMic1)

Salary: £10.00 per hour weekdays
£11.00 per hour bank holidays and weekends

Hours: 20 hours per week, per support worker (usually Monday- Friday but some flexibility may be required)

Location: NEATH

Responsible to: Employer/Client

Reporting to: Employer and Case Manager

Closing date: Thursday 4th October 2018

Interview date: Thursday 11th October 2018


  • To provide support to a young man in his 20’s living in his own home with cognitive difficulties following an acquired brain injury.
  • The support workers will assist the client to engage in acts of daily living; enable the client to use local amenities such as the gym, shops and leisure facilities and support the client to attend community and social events.
  • The support worker will also work with independent therapists in enabling the client to participate in effective neuro rehabilitation.
  • Whilst experience in this area of work is preferred, it is not essential.
  • Full induction and training will be provided.


  • To ensure consistency of approach with the client in accordance with advised approaches to care and any emerging therapy aims.
  • To liaise with and support the family as required.
  • To work as part of a team and communicate appropriately with fellow team members.
  • To follow the Service User Plan as documented for the client.
  • To ensure opportunity is given to participate in activities as identified by client / others while achieving a balance    between work and rest for the client.
  • To assist in all therapeutic activities as prescribed by and with supervision of MDT.
  • To be aware of any significant changes in the client’s health, functioning or behaviour, and inform the client’s family, case manager and team leader as appropriate.
  • To encourage the client’s independence as far as possible.
  • To be aware of the client’s vulnerability and take precautions to protect it.
  • To be aware of the cognitive problems and endeavour to cater for these at all times.
  • To respect confidentiality at all times.
  • To be aware of the client’s limitations and strengths.
  • Within reason, to adapt support according to changing needs, as directed.
  • To be trained in all relevant skills to undertake role, as identified by the case manager in liaison with other professionals involved in delivery of support for client.
  • To adhere to guidelines when taking the client out in their vehicle.
  • To accompany the client to appointments as required.
  • To be answerable to the client in the first instance and clinically supervised by the case manager.
  • To be aware of the problems that the client may have due to their brain injury.
  • Attend relevant training days and sessions when the opportunity arises.
  • Attend staff meetings as requested.
  • To complete relevant documentation as instructed.
  • To carry out domestic chores as appropriate.
  • Keep your own record of hours worked on the time sheet
  • Provide feedback to the case manager and family on progress/problems.
  • To be aware of the house rules, policies and procedures.
  • To organise and manage own time according to delegated workload.



  • CQC Level 2 (or equivalent) in Care
  • Recent training in first aid and health & safety



  • Good understanding of the personal needs of a client with cognitive and emotional difficulties.
  • Ability to follow instructions / guidance.


  • Experience of learning / cognitive / behavioural support
  • Experience of working with ABI.
  • Experience of liaising with professionals
  • Experience of working with families



  • You must be patient, warm and caring. Reliable and trustworthy, flexible to work independently and use own initiative.
  • Ability to learn and interested in learning new skills.
  • Confidentiality – discreet
  • Excellent communication skills – both oral and written.
  • Ability to build up rapport with client, family and others
  • Ability to work as part of a team and within boundaries.
  • Be able to follow verbal and written instructions.
  • Ability to maintain accurate and confidential records.
  • Be able to maintain a consistent approach.
  • Able to take and give constructive criticism.
  • Show consideration to others, including the family.
  • Be non-judgmental.



  • Full driving license and use of a car


  • Interest in sport, particularly football.

Full training, supervision and support will be provided as required.

This role is subject to an Enhanced level DBS check.

Click the 'Apply' button below to submit a CV and cover letter or alternatively call 02920 620702!

Company Description

Case Management Cymru delivers person-centred specialist case management to adults and children with an acquired brain injury, a spinal or orthopaedic injury and those experiencing psychological difficulties.

Closing Date:

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