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IT Administrator (2nd Line Support)

Contract:
Permanent
Category:
Full Time
Job Sector:
IT / Technology
Region:
South Wales
Location:
Cardiff
Salary description:
up to £25000 pa
Posted:
04/09/2018
Start Date:
ASAP
Recruiter:
Orange Recruitment
Job Ref:
OR/i/0918ITA

IT Administrator (2nd Line Support)

If you're looking for a fast paced role with an ambitious company whose goal is to become the market leading provider of IT support, our client is definitely the company for you.

They have an exciting opportunity for a confident, driven, tech savvy IT professional who is passionate about problem solving and delivering a great service, to join their team.

Your commitment...

* Provide second line IT support
* Install & maintain Windows Server operating systems
* Troubleshoot networking issues on varied networks
* Carryout IT audits and health checks of software, hardware and infrastructure at client sites
* Diagnose and repair IT software, hardware and infrastructure issues via remote software
* Liaise with 3rd party contractors to diagnose and repair IT software, hardware and infrastructure issues
* Maintain an asset register of IT software and hardware
* Monitor backup solution, including testing and restoring where necessary
* Monitor and manage the protection of all hardware, including (but not limited to) antivirus and spyware
* Perform maintenance and upgrades of software and hardware
* Manage and support email systems including Office 365m Exchange, POP and IMAP
* Manage / renew domain names including sub-domains, web forwarders and DNS
* Manage, update and close all IT jobs on CRM system within agreed SLA's
* Contribute to the IT strategy
* Contribute to the marketing and social media strategy
* Manage or participate in projects
* Prioritise client workload within a multi-client environment
* Maintain a positive working relationship with colleagues and clients
* Highly motivated and organised
* Strong team player
* Champion our culture
* Challenge the - 'Status Quo' continuously striving for better results
* Actively participate in company and client meetings
* Have previous experience working in an IT Support role
* Have previous experience configuring and maintaining remote monitoring software (Connectwise, Autotask)

Our clients commitment...

* Support your growth and development
* Progression opportunities
* Provide a great working environment
* Competitive salary and benefits

The deal...

* 35 hours per week over 5 days - Monday to Friday
* Up to £25,000 per annum
* 20 days annual leave plus bank holidays and increased annual leave for each year of service
* This position will initially be based in their Newport office whilst you go through the induction process, then relocating to the Cardiff office from 1 December 2018 or sooner
* As much tea and coffee as you can drink and the occasional donut

Please apply online and send your current CV / Cover Letter and any further documents supporting your application.

Orange Recruitment is advertising this position on behalf of our client. By clicking apply you accept that your application will be forwarded to only this client in order for them to consider you for the role.

Company Description

Orange Recruitment is team of recruitment specialists, with over 10 years of experience. Orange Recruitment was established to provide our clients with an abundance of highly qualified candidates, with minimal costs & minimal hassle.

Closing Date:
03/10/2018

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