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Female Support Worker (AK1)

Part Time
Job Sector:
Nursing / Social Care, Medical
South Wales
Cardiff, Vale of Glamorgan
Salary description:
£10.50 per hour / £11.50 Per hour unsocial
Start Date:
Case Management Cymru Ltd
Job Ref:

Female Support Worker (AK1)
(Exemption is claimed under the Equality Act 2010 Part 1 Schedule 9)

SALARY: £10.50 per hour
£11.50 Per hour unsocial

HOURS: 2 x 6 hour day shifts
(Additional hours may be available to cover holidays and sick leave)




CLOSING DATE: Thursday 30th August 2018

INTERVIEW DATE: Tuesday 18th September 2018


To provide support and facilitate the independence of our client, a young lady who lives in Penarth with her parents and siblings. She has a mild learning disability, spinal injury and is registered as partially sighted. She receives care on a 1:1 basis. At times our client uses her wheelchair however her wishes are to be as independent as possible.  

The work is varied and involves the support worker assisting the client to engage in leisure activities, enabling the client to use local amenities such as the leisure centre, cycling, craft and cooking classes as well as supporting the client to attend community events. The support worker will work as part of a small team to provide support and assistance whilst promoting our client’s independence and life skills at every opportunity. Occasionally there may be times when support is to be given at home. Tasks will include assisting our client to cook as well an encouraging her to keep her own home environment clean and tidy.

Occasionally it may be necessary to work additional hours depending on the client’s planned activities.


  • To ensure consistency of approach with the client in accordance with advised approaches
  • To liaise with and support the family as required.
  • To work as part of a small team and communicate appropriately with our client, her family and fellow team members.
  • To follow the Service User Plan as documented for the client.
  • To ensure opportunity is given to participate in activities as identified by client / others while achieving a balance between work and rest for the client.
  • To assist in all therapeutic activities as prescribed by and with supervision of MDT.
  • To be aware of any significant changes in the client’s health, functioning or behaviour, and inform the client’s family, case manager as appropriate.
  • To encourage the client’s independence as far as possible. 
  • To be aware of the client’s vulnerability and take precautions to protect it.
  • To be aware of the cognitive problems and endeavour to cater for these at all times.
  • To respect confidentiality at all times. 
  • To be aware of the client’s limitations and strengths.
  • Within reason, to adapt support according to changing needs, as directed.
  • To be trained in all relevant skills to undertake role, as identified by the case manager in liaison with other professionals involved in delivery of support for client.
  • To adhere to guidelines when taking the client out in the community.
  • To be answerable to the client’s parent in the first instance and supervised by the case manager.
  • To be aware of the problems that the client may have due to her conditions.
  • To carry out domestic chores as appropriate
  • To encourage our client to keep her immediate home environment clean and tidy
  • Attend relevant training days and sessions when the opportunity arises.
  • To attend meetings as requested.
  • To complete relevant documentation as instructed.
  • Keep your own record of hours worked on the time sheet
  • Provide feedback to the case manager and family on progress/problems.
  • To be aware of the house rules, policies and procedures.
  • To organise and manage own time according to delegated workload.



  • Female – personal care may be required
    (The Employer claims a Genuine Occupational Requirement exemption under the Equality Act 2010)


  • CQC Level 2 (or equivalent) in Care
  • Recent training in first aid and health & safety



  • Good understanding of the personal needs of a client with cognitive and physical difficulties
  • Ability to follow instructions / guidance.


  • Experience of working with spinal injury /learning disability  
  • Experience of working with visual impairment
  • Experience of liaising with professionals
  • Experience of working with families
  • Experience of working with a multi-disciplinary team which might include a physiotherapist, occupational therapist



  • You must be patient, warm and caring
  • You must be reliable and trustworthy
  • You must be flexible
  • You must be able to work independently and use own initiative
  • Ability to learn and interested in learning new skills.
  • Confidentiality – discreet
  • Excellent communication skills – both oral and written.
  • Ability to build up rapport with client, family and others
  • Ability to work as part of a team and within boundaries.
  • Be able to follow verbal and written instructions.
  • Ability to maintain accurate and confidential records.
  • Be able to maintain a consistent approach.
  • Able to take and give constructive criticism.
  • Show consideration to others, including the family.
  • Be non-judgmental.



  • Full driving license and use of a car

Full training, supervision and support will be provided as required.

This role is subject to an Enhanced level DBS check.

Click the 'Apply' button below to submit a CV and cover letter or alternatively call 02920 620702!

Company Description

Case Management Cymru delivers person-centred specialist case management to adults and children with an acquired brain injury, a spinal or orthopaedic injury and those experiencing psychological difficulties.

Closing Date:

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