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Support Worker - Llangennech

Part Time, Full Time
Job Sector:
Nursing / Social Care, Medical
West Wales
Salary description:
Day Rate: £11.85, Waking Nights: £12.50
Start Date:
Case Management Cymru Ltd
Job Ref:

Support Worker

Salary: Day Rate: £11.85, Waking Nights: £12.50

Hours: Various Day and Night Shifts Available (Flexibility essential)

Location: Llangennech Area

Responsible to: The Employer/Client

Reporting to: The Employer/Client and the Case Manager




To provide support and facilitate the independence of our client, a young man who lives with his parents in a fully adapted property. He has Cerebral Palsy and requires care on a 2:1 basis.

The client has complex physical and some cognitive difficulties and receives input from a multi-disciplinary team of therapists.

The support worker will work as part of a team to provide personal care; assistance with therapeutic activities and other tasks relating to his and care.

The work is varied and involves assisting the client to access the local community and its amenities, along with accompanying him on outings and holidays. At times, it may be necessary to work additional hours depending on the activities that the client wishes to attend. 


  • To ensure consistency of approach with the client in accordance with advised approaches to care and any therapy aims.
  • To liaise with and support the family as required.
  • To work as part of a team and communicate appropriately with fellow team members.
  • To follow the Service User Plan as documented for the client.
  • To ensure opportunity is given to participate in activities as identified by client / others while achieving a balance between work and rest for the client.
  • To assist in all therapeutic activities as prescribed by and with supervision of MDT.
  • To support the client to access outings and holidays.
  • To be aware of any significant changes in the client’s health, functioning or behaviour, and inform the client’s family, case manager as appropriate.
  • To encourage the client’s independence as far as possible. 
  • To be aware of the client’s vulnerability and take precautions to protect it.
  • To respect confidentiality at all times. 
  • To be aware of the client’s limitations and strengths.
  • To be trained in all relevant skills to undertake role, as identified by the case manager in liaison with other professionals involved in delivery of support for client.
  • To drive the clients’ vehicle.
  • To adhere to guidelines when taking the client out his vehicle.
  • To accompany the client to appointments if required.
  • To be answerable to the client in the first instance and clinically supervised by the case manager.
  • To be aware of the problems that the client may have due to his cerebral palsy.
  • Attend relevant training days and sessions when the opportunity arises.
  • Attend staff meetings as requested.
  • To complete relevant documentation as instructed.
  • To carry out domestic chores as appropriate.
  • To ensure our client’s immediate home environment is kept tidy and well organised
  • Keep your own record of hours worked on the time sheet
  • Provide feedback to the case manager and family on progress/problems.
  • To be aware of the house rules, policies and procedures.
  • To organise and manage own time according to delegated workload.




  • *Physically fit – Even with specialist moving and handling equipment and training in place, it is important that you are physically able to carry out the moving and handling tasks as advised which may require you to bend, kneel, squat or lunge to ensure good posture.


  • QCF Level 2 (or equivalent) in Care
  • Recent training in first aid and health & safety



  • Good understanding of the personal needs of a client with physical and learning disabilities
  • Ability to follow instructions / guidance.


  • Experience of working with Adults
  • Experience of working with Cerebral Palsy
  • Experience of liaising with professionals
  • Experience of working with families
  • Experience of and interest in, working with a multi-disciplinary team which might include a physiotherapist, occupational therapist, speech and language therapist



  • You must be patient, warm and enthusiastic
  • You must be cheerful with a positive outlook and a sense of humour
  • You must be reliable and trustworthy
  • You must be flexible
  • You must be able to support outings that occur in the evenings or attend some that may require an overnight stay.
  • You must be able to work independently and use own initiative
  • You must be well-organised and able to remain calm and cope in a difficult or emergency situation
  • Ability to learn and interested in learning new skills.
  • Be non-judgemental
  • Confidentiality – discreet
  • Excellent communication skills – both oral and written.
  • Ability to build up rapport with client, family and others
  • Ability to enjoy working as part of a team and to respect boundaries
  • Be able to follow verbal and written instructions.
  • Ability to maintain accurate and confidential records.
  • Be able to maintain a consistent approach.
  • Able to take and give constructive criticism.
  • Show consideration to others, including the family.
  • Be non-judgmental.



  • Full driving license for a manual car
  • Non-smoker

Full training, supervision and support will be provided as required.

This role is subject to an Enhanced level DBS check.

Click the 'Apply' button below to submit a CV and cover letter or alternatively call 02920 620702!

Company Description

Case Management Cymru delivers person-centred specialist case management to adults and children with an acquired brain injury, a spinal or orthopaedic injury and those experiencing psychological difficulties.

Closing Date:

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