Account Manager

Accountnt Manager

Global Manufacturer
Managing relationships with allocated customers demonstrating a clear commitment to meeting the customer’s requirements, and delivering high levels of service.

Maintain and develop relationships with all relevant contacts within the customers. Primarily – Purchasing, Engineering, Manufacturing, Quality, Project management and Service – including scheduling regular customer visits
Improve customer satisfaction by improving responsiveness and anticipating customers’ needs.
Obtain future significant changes in demand and up-date forecast build information on a monthly basis
Manage product changes (outside of NPI projects)
Warranty Analysis – Assist Quality department in the analysis of returned parts and assist for the formulation of the offer to be made to the customer
Construct/Maintain customer application charts and listing of contacts
Assist the Sales Team with the compilation and publication of accurate forward demands from the customer
Support Customer Service Planners to help resolve supply issues Customer concerns – present the concern internally and work with the relevant departments to resolve the issue.
Participate in FMEA’s to support Engineering, Project Manager and Production Engineering
Conduct margin analysis and give visibility within the Company to investigate the relevant actions to resolve Cost down activities: Take part in cost down projects to identify opportunities and help deliver the savings to the agreed time plan.
Participate as a team member within NPI projects RFQ’s – support the Sales Manager in managing the response to the customer as required£33-40,000+bonus+Benefits_Ideally of Graduate calibre – having a Degree within a relevant discipline to the role, such as a Batchelors Degree in Business or Engineering, however, previous work experience will be taken into consideration.
Commercial experience gained preferably within the Automotive or similar
Demonstrable experience of managing a number of accounts, ideally dealing with OEM’s Demonstrate full knowledge of the sales process. Effective client management skills Excellent organisational skills.
Strong communication skills in all forms including written, oral, email, telephone, and presentations
Excellent computer skills and ability to learn reporting procedures Good organisational and Time Management skills
Represent the company at industry events and trade shows by clearly demonstrating knowledge and expertise. Contribute to project teams

Must possess a full UK driving licence and be willing to travel within the UK and Europe .

Travel to work from Abergavenny, Merthyr, Cardiff, Newport, Bridgend, Newport, Ebbw Vale, Pontypridd

Company Description

Addtec Resourcing specialise in permanent recruitment within the sectors of Manufacturing, Engineering, Purchasing/Logistics, Human Resources, Quality, Food/Scientific, Technical, Construction and IT

Closing Date:
04/08/2018

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