Sales Account Manager

Contract:
Permanent
Category:
Full Time
Job Sector:
Administration / Office Work, Call Centre, IT / Technology, Sales
Region:
South Wales
Location:
Cardiff
Salary description:
£16K
Posted:
16/07/2018
Start Date:
ASAP
Recruiter:
UK Laser Supplies Ltd
Job Ref:
UKLS/GM

Sales Account Manager

Cardiff

Full Time position, 8am-4.30pm Mon-Fri

Salary: £16K

Job Role

Interacts with the company’s customers to provide them with information regarding products and services. In addition, they deal with and help to resolve any customer complaints or account queries. They also assist in problems such as chasing orders, accessing online accounts or updating information to help setup an account online.

Responsibilities

  • Resolve customer complaints via phone and email
  • Use telephone and emails to liaise with customers
  • Assist with placement of orders, refunds or exchanges
  • Advise on company information
  • Working with operations manager to ensure all customer requirements are met
  • Take payment and other pertinent information such as address and phone numbers
  • Offer products and services
  • Place or cancel orders
  • Answer questions about the terms of sale or warranties
  • Inform customers of deals or promotions
  • Suggest solutions when a product malfunctions

Company Description

UK Laser Supplies launched in 1993 to help those in need of a fast, efficient PC consumables service. We’re now the largest such enterprise in Wales.

Our clients represent a broad range of dynamic enterprises, from medium size business to educational bodies and from large corporates to local and central government. We pride ourselves on a high level of service and support that helps develop long-term business relationships.

Closing Date:
01/08/2018

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