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Hotel Guest Service Assistant

Contract:
Permanent
Category:
Part Time
Job Sector:
Hospitality / Catering, Hotels / Leisure
Region:
South Wales
Location:
Cardiff
Salary description:
Negotiable / Competitive
Posted:
05/06/2018
Start Date:
ASAP
Recruiter:
Orange Recruitment
Job Ref:
OR/EHI/0618GSA

Guest Service Assistant
Cardiff Bay Hotel

Responsibilities:

* Reception duties, including checking in and out of guests, answering telephone, making reservations and dealing with queries and enquiries
* Cash handling including float counting and banking in compliance with brand standards
* Communicate any changes to room status throughout the day with housekeeping
* Bar duties, including setting up, replenishing of stocks, serving guests, cleaning tables and washing glasses
* Setting up, preparation, service and clearing of breakfast including using the dishwasher and general cleaning and tidying
* Preparation of meeting rooms including meeting and greeting of clients, maintenance during the day and clearing after meetings
* Communication of maintenance issues between house keeping and maintenance technician
* Taking deliveries from suppliers
* Completion of tasks as designated per shift
* Ensuring that cleanliness is maintained in all public areas
* Have good knowledge of your local area
* To complete regular room checks and record and service rooms where there is a problem with housekeeping
* Be aware of IHG Rewards programme and be actively involved in enrolling new members
* Be actively involved in your personal development and training
* Any other duties that may be requested by the management

Skills:

* Numerate
* Good interpersonal skills
* Organised and systematic
* Concern for quality of product and service
* Computer literate
* Team worker

Please submit your details online for immediate consideration.

Company Description

Orange Recruitment is team of recruitment specialists, with over 10 years of experience. Orange Recruitment was established to provide our clients with an abundance of highly qualified candidates, with minimal costs & minimal hassle.

Closing Date:
04/07/2018

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