Meridian Business Support are currently recruiting for a highly regarded Telecoms company for a Business Development Manager (VoIP Systems & Mitel Phone Systems) based in Cardiff.
Key Purpose:
- To identify and generate new VoIP systems business within a defined Geographic area. The Business Development Manager will need to successfully demonstrate a differentiation from competitors by offering solution sales and value-for money whilst optimising margins and creating long-term sustainable income streams.
- Deliver VoIP systems business/ Mitel systems against agreed acquisition targets
- Deliver converged solutions against agreed acquisition and new business targets
- Deliver systems maintenance business against agreed targets
- Build a pipeline of short, medium and long term prospects
- Provide accurate weekly reports by agreed deadlines and adhoc reports when requested
- Build solutions that maximise profitability for the Business whilst securing the new business
- Deliver a world class customer experience through effective relationships with customers and staff
- Deliver solutions that drive product penetration in line with wider sales targets and strategies
- Escalate and resolve service affecting issues that arise
- Ensure that all commitments made to the customer can be delivered from both a technical and timescale perspective
- Brief the Technical Implementation Team to ensure that customer solutions are delivered effectively
- Have a full understanding of the customer offer and experience delivered by competitors
- Seek and use customer feedback to improve and maintain the levels of customer service
- Ensure a timely and complete handover to in-life Account Managers once cut-over to ensure consistency in customer experience
- Adhere to commercial governance in all sales activities
Key Experience:
- A minimum of 3 years new business development experience, preferably in a telecom environment/ b2b market
- Proven record of over achieving delivery against agreed targets
- Proven ability of handling more complex sales with multi contacts within an organisation
- Capable of working within a progressive organisation and able to build strong relationships and credibility with customers both internally and externally
- Proven record of customer relationship building and implementing customer focused sales activities
- Achieves external sales or technical accreditation's as required by the business and our suppliers/partners.
Benefits include:
£35,000 - £38,000 Basic OTE £45k , Modern offices, Central location, on site free parking bens
