Office Administrator & Sales Support Associate

1. Signs Express Cardiff are looking to recruit an experienced individual to fulfil key Office Administrative and Marketing roles within the business.
2. You'll Handle initial customer inquiries via phone, email, walk-ins, social media platforms and Assist in processing quotes and follow-ups in coordination with sales staff.
3. The position is part-time, with standard office hours from 8:00 am to 5:00 pm, Monday to Friday, with an hour for lunch. There is flexibility within this. For the right candidate, consideration can be given to a full-time role.

Working Hours:

The position is part-time, with standard office hours from 8:00 am to 5:00 pm, Monday to Friday, with an hour for lunch. There is flexibility within this. For the right candidate, consideration can be given to a full-time role.

About Us:

Signs Express Cardiff are looking to recruit an experienced individual to fulfil key Office Administrative and Marketing roles within the business. Within the overall job the responsibilities of the role are split down under the following headings:

Customer Service & Sales Support:

• Handle initial customer inquiries via phone, email, walk-ins, and social media platforms.
• Assist in processing quotes and follow-ups in coordination with sales staff.
• Support the sales process, including routine customer contacts and satisfaction surveys.
• Assist in marketing initiatives, such as e-shots, mailshots, and maintaining social media profiles.

General Administration:

• Maintain office supplies, equipment, and facilities.
• Administer contracts, book couriers, and manage records including holiday, sick leave, and petty cash.
• Assist in office administrative tasks to ensure smooth operations.
• Proficient in Microsoft Excel, Word (including mail merges), Outlook, and internet research.